PRIVACY POLICY

Privacy Policy & SMS Messaging Terms

Effective Date: July 1, 2025

Rhode Island Regional Adult Learning (RIRAL) is committed to protecting your privacy and ensuring transparency in how we collect and use your information, including when you interact with us via SMS (text messaging). This policy outlines how we handle personal information and your rights regarding SMS communications.

Information We Collect

RIRAL may collect personal information such as your name, phone number, email address, and educational interests when you sign up for our programs, newsletters, events, or messaging services. This information is used to provide services, communicate with you, and improve your experience with RIRAL.

SMS Messaging Program

By providing your mobile number and opting into our SMS service, you agree to receive text messages from RIRAL related to our nonprofit educational mission. The types of messages you may receive include:

• Appointment Reminders (e.g., class start dates, registration deadlines, or advising meetings)

• Program Alerts (e.g., schedule changes, class cancellations, or weather-related closures)

• Account Notifications (e.g., enrollment confirmations, payment reminders if applicable)

• Educational Updates & Resources (e.g., information about GED prep, ESL programs, or community resources)

• Event Invitations (e.g., orientations, workshops, graduation ceremonies)

Messaging Terms & Conditions

• Messaging frequency may vary depending on your enrollment and participation level.

• Message and data rates may apply according to your mobile plan.

• To opt out of SMS messages at any time, simply text STOP to the number from which you received the message.

• For assistance, you may text HELP, or call us directly at (401) 762-3841.

How We Use Your Information

Your information is used only for purposes relevant to your participation in RIRAL’s programs and services. We do not sell, rent, or share your phone number or personal data with third-party marketers. We may use trusted service providers to manage our messaging system, but they are contractually obligated to protect your information and use it only on our behalf.

Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal data. However, SMS is not a fully secure form of communication, and we encourage you not to share sensitive personal information via text.

Your Choices

You may opt out of receiving promotional or non-essential communications at any time by texting STOP or by calling us directly at (401) 762-3841. Please note that opting out of SMS may affect our ability to notify you of important updates regarding your program participation.

Changes to This Policy

RIRAL may update this privacy policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have questions about this policy or need help with our messaging services, please contact:

Rhode Island Regional Adult Learning (RIRAL)
191 Social Street, 3rd Floor
Woonsocket, RI 02895

Phone: (401) 762-3841
Email: riral@riral.org
Website: riral.org